Active listening is an underrated communication skill. Communication goes beyond making yourself heard; communication is also about making others feel heard. Read on to hear from an executive coach on why active listening is important in the workplace and how to have active listening skills.

Praising someone at work might not be something that comes naturally to leaders. But if leaders knew how integral it is to engagement, performance, and even talent retention, they would pay much more attention to praising their teams. Get inside scoop from an executive coach on how leaders can start learning how to praise their employees at work.

Burnout is real. What’s also real is the struggle leaders struggle face, not only in understanding it, but in how to deal with employee burnout. With employee burnout in Singapore at an all-time high, get inside scoop from an executive coach on what leaders can do to manage employee burnout.

One of the things I love doing as an executive coach is coming up with analogies that help capture the principles behind certain leadership competencies. A “trademark” analogy of mine when I coach executives and leaders about how they should receive feedback is that of the experience that a 5-star restaurant creates.

Ever been to THOSE team meetings? You know the team meetings I’m talking about. The ones where you disagree with your boss’s direction but feel like you can’t speak up. The ones where you mustered enough courage to speak up, only to have your ideas shot down.

Think about it. Even from a tender age, the constant thing that children hear most of the time is what not to do. They hear this almost every day of their lives from well-meaning parents like myself.

Throughout my 13 years of coaching, I have not heard these phrases as frequently as I have in the past year:
“How do I manage burnout? My whole team is on the verge of it. Even I am too.”
2020 was a defining year in what would usher in the future of work.

Giving feedback can feel like walking through a minefield. Just as a landmine could explode with one wrong step, your entire working relationship could potentially be jeopardised with a single wrong word. This is why many leaders I’ve come across shun away from giving feedback to their people.